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The Undelete Company Support Center
The Undelete Company strives to address all customer support issues, sales and technical questions within one business day during our working hours.
While we aim to address every single question, at times we have higher than regular support load. If this is the case, paid customers will be given priority when
Downloaded one of our tools and not sure what to start from, or just wondering what these tools do and how to use them? Feel free to check out these tutorials. They'll help you master our tools, and give you an idea of how they work before you even launch them.
Some cases are more urgent than others, and some customers jobs depend on how fast their issues are addressed. If you are in need of immediate assistance, you are encouraged to subscribe to our Priority Support service for $39.95 per annum. Subscribers to our Priority Support will receive guaranteed assistance within 24 hours, 7 days a week.
Purchased one of our products a while ago, used it once and lost your license key? We’ll be more than happy to retrieve your license key for you at no charge. In order for us to be able to find your license code in our database, we’ll need as much information about your original order as possible.
Please contact firstname.lastname@example.org supplying as much information from the following list as you can:
When contacting our support team, you’ll be asked questions to help us help you you’re your technical issues. You can skip this step, going directly to second-tier support by supplying the answers in your first message. Tell us as much about the issue as you can, and we’ll be able to help you sooner!
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